Conflict management in the workplace

Screen Shot 2016-06-02 at 16.49.59

In partnership with Wegwijs Counselling & Coaching, we are offering the training “Conflict management in the workplace” in both English and Dutch.

This training is perfect for your department / company if you are looking for a solid basis to deal with conflicts, enhance the communication strategies of your employees and improve their work environment.
This will help you ensure a higher rate of satisfaction at work, a lower rate of conflicts and consequent sick-leave absence.

Course duration:
The duration of the course is 5 hours. It can be given fully in one day or be split into two days.

Recommended for:
All employees who may face bullying, irritation, bad atmosphere at the workplace, angry, aggressive or demanding customers or service users.

Course overview:
The course gives an understanding of the background to conflict and provides different strategies on how to deal with it in the most adequate way for all parts involved.
During the training participants will learn and practice key skills to build their confidence and communicate effectively their position whilst dealing with the conflict.
Participants will also have the opportunity to learn and practice RET (Rational Effectiveness Training), which will help them deal with negative situations in a positive and constructive way. Now and in the future, both in the workplace and in private life.

Additional info and rates:
If you would like more information about our training “Conflict management in the workplace”  or would like to discuss how this course can be tailored to your company needs, please contact me or Wegwijs directly by calling 06 – 82 84 70 62.